How can I be sure an Electrician is qualified?
We check a tradesman’s qualifications before we allow them to join our site. However, you should always ask them about their qualifications in any case, in order to check that they have the right knowledge for your particular electrical problem or needs.
How can I trust reviews on the site?
We ask consumers to register before they leave a review. The problem with anonymous reviews is that there is no comeback, and anyone can leave a malicious comment, even if they were not a customer of that company. So by asking people to register first, we can contact them to obtain further information and verification of their story.
Is there any cost to me to use the site?
No, the site is absolutely free to customers looking for an electrician.
Should I ask the first electrician I find to do the work?
We recommend talking to a few electricians before you choose. Ask about their relevant experience, the likely cost of the work, their qualifications, and their availability. Can they do the work when you would like it to be done?
Do you allow any electrician to join the site?
Absolutely not. This is not a directory of any and all electricians. Our service is designed to provide consumers with a list of reliable and qualified electricians to help them choose the right one in their area. Before allowing them to join the site, our team checks upon their qualifications, look at their references and reviews and check that they are registered with a governing body or trade association.
How can I find an emergency electrician?
Many of the electricians registered on the site offer emergency services. However, to save yourself time and stress in the event of an emergency, we recommend that you search for the name of an electrician in your local area who offers emergency service. Create a shortlist of a few electricians. That way, should the worst happen and you need an electrician in a hurry, you can quickly call one of the numbers on your shortlist.
What should I leave in my review?
First of all, it’s important, to be honest. It will help other consumers if you give an accurate and honest review of your experience. But please try to resolve your issue with your electrician before you leave a negative review. And if you were delighted with the experience then please say so!
What should I do if I’m unhappy with a tradesman I found through your service?
Firstly you should contact your electrician directly. They are only human and can make mistakes. If you are unable to resolve the issue directly, then contact us and we’ll do our best to help.